Outlook 2013 Layout Wie 2010
The article explains why hyperlinks may not be working in Outlook and provides several solutions to fix the effect. These methods will let y'all open links in your Outlook emails again with no problem, no matter which version you use - Outlook 365, 2021, 2019, 2016, 2013, 2010, and lower.
Just imagine this... Yous have always opened links in Outlook just fine, and so all of a sudden hyperlinks stopped working and whenever you click on a link embedded in an email, you cease up getting the error. In Outlook 2010 and Outlook 2007, the error bulletin is as follows:
This operation has been cancelled due to restrictions in effect on this estimator. Please contact your system ambassador. 
In Outlook 2019 - Outlook 365, the bulletin is different though its meaning is as vague and unclear as before:
Your organization'south policies are preventing us from completing this action for you. For more info, please contact your help desk. 
Another possible error is this: General failure. The URL was: https://www.some-url.com. The system cannot detect the file specified.
If this is the trouble you have come across, this article volition help yous rapidly resolve the consequence. Y'all will likewise learn why hyperlinks practise not work properly in your Outlook then that you lot won't stumble twice on the same rock.
Why cannot I open links in Outlook any longer?
The principal reason of hyperlinks not working in Outlook is the default Internet browser not registered (properly) in your operating system. Typically, this issue comes up after uninstalling Google Chrome or changing the default browser from Internet Explorer to either Chrome or Firefox.
Mind y'all, the default browser might be changed fifty-fifty without your observe by some misbehaving add-in or application that installs Chrome / Firefox forth with its own files and makes it the default Internet browser unless you remove the tick from the corresponding checkbox. And naturally, that option is not very noticeable, so anyone can easily overlook it during installation. An evident example of such programs is Adobe Wink Player that may install Chrome both during the commencement installation and updates, so exist certain to uncheck that option on the next update to avoid the trouble with hyperlinks in your Outlook.
Well, this is the nigh typical cause, though Outlook links may stop working in some other scenarios and even without any obvious reason at all. Okay, know that yous know the cause and consequences, let's see how you can get the problem resolved.
How to prepare hyperlinks non working in Outlook
We will offset with the easiest troubleshooting steps that take the least time and attempt, so it makes sense to follow the below methods in club and later on trying each solution bank check whether you can open links in Outlook over again. These solutions work for all versions of Microsoft Outlook 365 - 2010.
Use the Microsoft Fix information technology tool
Luckily for us, Microsoft guys are enlightened of the "hyperlinks in Outlook not working" result and they've already worked out a fix. So, the outset affair you should try is download and run Microsoft'due south Fix Information technology tool for your version of Windows.
And even if you are "I will get in myself!" kind of person, I'd strongly propose that yous let Microsoft fix it for you in this particular example. Firstly, because it's a faster way, secondly, considering it is much safer and thirdly, if something goes incorrect, you lot know with certainty who to blame : )
So, give information technology a shot and if the fix has worked for you, congratulate yourself and you can close this page. If you are still unable to open links in Outlook, so please continue reading and try the other methods.
Set Internet Explorer and Outlook as default programs
- On Windows seven and higher, y'all can set the default programs past going to the Command Panel > Default Programs > click Prepare your default programs.
- Choose Internet Explorer in the Programs list and click the Set up this plan as default link.
- Discover Microsoft Outlook in the Programs list and fix information technology as default too.
On Windows XP, you lot can do the aforementioned by going to Control Panel > Add and Remove Programs > Default Programs > Fix your default programs.
An alternative way to access the "Prepare your default programs" dialog is by clicking Internet Explorer's Tools icon > Internet Options > Programs tab > Ready programs.
Restart Outlook and check whether hyperlinks are working. If they neglect to open up again, continue to the next method.
Reinstall Chrome or Firefox
If links stopped working in your Outlook afterwards you had uninstalled Google Chrome (or Firefox) while it was set every bit your default browser, try setting IE every bit default before uninstalling another browser to prevent the problem. Here is what you exercise:
- Reinstall Chrome or Firefox, whichever was ready equally your default browser earlier. The download links along with the detailed instructions are available here:
- Download Google Chrome
- Download Firefox
- Set up Chrome / Firefox as the default browser.
- Check if hyperlinks work in your Outlook.
- If you tin open Outlook links at present, then you tin can safely set Internet Explorer as the default browser. To do this, open up Internet Explorer and click the Tools icon > Net options. Then navigate to the Programs tab, and click the Make default push button. Click OK and close Internet Explorer.
- Uninstall Google Chrome or Firefox if you do not demand them any longer, and hopefully yous won't have whatsoever bug with links in your Outlook ever again.
Note: Earlier changing the default browser, close Chrome / Firefox and brand sure that no chrome.exe or firefox.exe process is running in Chore Manager when you set IE as the default browser. To open the Chore Managing director, either press Ctrl+Shift+Esc or right click the taskbar and choose "Start Task Manager".
Edit the registry manually
If hyperlinks in your Outlook do non work whatever longer after you lot've uninstalled Chrome, Firefox or any other application (due east.g. HTML web editors) that open HTML files by default, changing the HTM/HTML associations in the registry may help.
Of import! Please be very careful when making changes in the organisation registry. If you are working in a corporate environs, information technology might be a good idea to ask your organisation ambassador or IT person for assistance.
Anyway, before modifying the registry, be sure to create a system restore signal and backup your registry completely, merely to be on the condom side. The following step-by-footstep instructions from Microsoft may exist very helpful indeed: How to support the registry on Windows 8 - 11.
Now that you accept taken the necessary precautions, you are gear up to go along to making the changes.
- In the Windows Search box, type regedit, then click the Registry Editor app.
- In the Registry Editor, browse to HKEY_CURRENT_USER\Software\Classes\.html. Verify that the Default value of this key is htmlfile.
- If the Default value is ChromeHTML or FireFoxHTML (depending on which browser you have installed), correct click it and select Modify...
- Change the Default value to htmlfile.
- Echo steps iii and 4 for .htm and .shtml keys.
- Restart your computer for the changes to take effect.
The alternative way to make the same registry changes is to click the Start push and type the below command directly in the search line on Win 7 or Win 8. If you have an earlier Windows version, click Start > Run and then enter the command in the Open up box.
REG ADD HKEY_CURRENT_USER\Software\Classes\.htm /ve /d htmlfile /f
Then enter a similar command for .htm and .shtml keys.
Reset Internet Explorer settings
If the problem with links in your Outlook persists, try to reset Internet Explorer settings.
- Verify that your Outlook is closed.
- Commencement Net Explorer, click the Tools icon
and choose Internet Options. - Switch to the Advanced tab and click the Reset push button (if you use Internet Explorer half dozen or lower, you'll discover this option on the Programs tab).
- The Reset Internet Explorer Settings window volition open and y'all select the Delete personal settings checkbox, then click Reset.
- Click the Close button when the resetting process is completed.
- Be sure to fix Internet Explorer and Outlook as default programs, as we discussed earlier in this article.
- Close and then open Internet Explorer anew and after that cheque whether hyperlinks are working over again in your Outlook emails, tasks and other items.
Note: If you receive a bulletin on Cyberspace Explorer first prompting you to brand IE your default internet browser, click Yes. If yous adopt a different browser, you volition be able to choose it as default later.
Import a registry key from another estimator
If recently you take upgraded to a newer version of Internet Explorer, the following registry key may be corrupted or missing: HKEY_Local_Machine\Software\Classes\htmlfile\beat\open up\command
You tin can fix this by importing it from another healthy figurer to the affected auto.
Note: Yous will demand to have the ambassador rights to be able to import the registry file. Also, delight be very conscientious when performing this operation. If you make only i tiny mistake when importing the fundamental manually, e.grand. copy it from / to a incorrect registry co-operative, y'all may take very serious problems on your computer. If this worst scenario happens, be sure to create a system restore indicate first, so that you will exist safe anyhow.
Okay, now that I've given a word of circumspection and you heard it (hopefully : ), head over to another computer where Outlook links work merely fine and exercise the following:
1. Export the registry central from the calculator that doesn't have any problems with links in Outlook.
- Open the Registry Editor. As you call up, you lot need to click the First push, blazon regedit and so press Enter.
- Find the following registry primal:
HKEY_LOCAL_MACHINE\Software\Classes\htmlfile\trounce\open up\command - Right click the command subkey and select Export from the context card.
Alternatively, on Windows 7 or Windows 8 you can switch to the File carte, and click Export... at that place. In earlier operating systems, the Consign pick may reside on the Registry menu.
- Blazon a file name that is easy for you to remember, e.1000. "Exported cardinal" and save the registry branch to some folder.
- Close Registry Editor.
two. Import the registry key to the trouble computer.
This step is probably the easiest 1 we've performed today. Simply copy the exported registry central to the desktop (or any folder) on the affected computer, then double-click the .reg file.
3. Make sure the Default value of the HKEY_CLASSES_ROOT \.html cardinal is htmlfile.
To cheque this, click the Start button again, type regedit to open the Registry Editor, and and then navigate to the HKEY_CLASSES_ROOT \.html key. We've done this operations several times today, so I believe by now y'all are able to do this standing on your head : ) 
If the Default value of this registry key is other than htmlfile, change it in the same way every bit we discussed in Editing the registry manually.
Well, you lot accept spent quite a lot of time troubleshooting this result and hopefully now hyperlinks in your Outlook work again without a trouble. If confronting all odds the issue persists and y'all all the same cannot open links in Outlook, restore your organization as the terminal resort.
Do a organisation restore
System restore is a way to undo the resent changes in your computer'south system in order to restore it to an earlier indicate in time.
You lot tin can open Organization Restore past clicking the Start button and typing System Restore in the search field. Then click Enter or look a bit and choose System Restore from the listing of results.
In the System Restore dialog window, you can either go with the Recommended restore" selection or "Cull a unlike restore point" when you lot know for sure that everything worked fine, including hyperlinks in Outlook. 
And this is all I take to say on this problem. I do hope you find the article helpful and one of the to a higher place methods has worked for you. If hyperlinks in your Outlook emails still are not working, drop u.s.a. a line in comments and we will effort to figure out the cause and brand your links open equally they should. Thank you for reading!
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Source: https://www.ablebits.com/office-addins-blog/hyperlinks-not-working-outlook/
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